As one of the most reputable and well-established tax preparation services in Rochester, we're proud to serve the tax and accounting needs of our colleagues and clients in Rochester, and throughout Western New York. As one of the most reputable and well-established and dedicated tax preparation services in Rochester, we're proud to serve the tax and accounting needs of our colleagues and clients throughout Western New York.The accountants and tax professionals at Flower City Tax remain motivated by one single and fundamental goal: providing a reliable, affordable, and highly-personable alternative to high-priced accounting, payroll and tax preparation services.
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While we appreciate that there is no shortage of skilled accountants and tax advisors in Rochester, we're confident that few can match the experience, diversity and dedication you'll find at Flower City Tax. At Flower City Tax, we do things differently; by addressing your needs before our own, we're able to provide a level of service that's unrivalled in Rochester.
Rochester has been home to Flower City Tax since it's birth in 1983. Company founder, Valarie A. Hill began Flower City Tax & Accounting as an alternative to the large accounting and tax firms that are more interested in their pocketbooks than the customer, and the typical national franchises where you are just a number.
Our staff of seasoned professionals have prepared over 85,300 tax returns We have experience in preparing returns for EVERY STATE that has an income tax, and there are 41 of them! Not only can we save your precious dollars from the IRS, our fees are lower than the large CPA firms and our personal service and fees are much better than the "Mc-Tax" franchise firms!
Having joined Flower City Tax in 2003, her 30+ years of accounting and tax preparation experience makes her a wealth of knowledge in the areas of individual, business, investment and Corporate areas of taxation and finance. Penny's expertise in the QuickBooks world lends itself to excellent customer satisfaction when looking for training solutions to their accounting and software issues.
Reviews (9)
Louis Marcellette
Apr 27, 2022
Len Champion
Oct 04, 2021
Margaret Moody
Jun 06, 2021
Annalisa McCann
Jun 04, 2021
Gayle Cameron
Feb 28, 2021
Modesto Gonzalez
Feb 12, 2021
Claire Moody
Jan 19, 2021
Dee M.
May 03, 2018
Visited this place 3 weeks ago, shortly/right around the the tax deadline.last minute, that's because I was out of country prior. First of all, they didn't have any customer at the time but were asking if I had an appointment. The lady tells me she'll see me in a few. Rearranges her books and sees me. Not very welcoming. Anyway I don't care about that much, she looked at my docs but apparently I had 2016's tax docs.
I hadn't realized that so I told her I was going to ask my employer to resend/email my tax docs for 2017. She was more concerned about telling me to book an appointment next time instead of telling me or advising me to file an extension at that time, being that it was the deadline. No advise whatsoever & even though she started "book an appointment next time" just outright unwelcoming, She made no attempt to make suggestions of availability.
But the worst is she didn't know or didn't want to suggest to file an extension. That's supposed to be your tax professional/representative?!. that you're paying to do your taxes?! Maybe she didn't care for my business or her job in general, I don't know but I would not recommend this place to anyone. Unless you're playing dominoes with your taxes & want to give your business to a business that doesn't care about customer service or their credibility, go ahead.
I hadn't realized that so I told her I was going to ask my employer to resend/email my tax docs for 2017. She was more concerned about telling me to book an appointment next time instead of telling me or advising me to file an extension at that time, being that it was the deadline. No advise whatsoever & even though she started "book an appointment next time" just outright unwelcoming, She made no attempt to make suggestions of availability.
But the worst is she didn't know or didn't want to suggest to file an extension. That's supposed to be your tax professional/representative?!. that you're paying to do your taxes?! Maybe she didn't care for my business or her job in general, I don't know but I would not recommend this place to anyone. Unless you're playing dominoes with your taxes & want to give your business to a business that doesn't care about customer service or their credibility, go ahead.
Sophie K.
Mar 15, 2010
