Sterling's Bookkeeping & Tax

I called wanting to book an appointment for tax services. The receptionist had me provide my email- I gave it to her letter by letter "a like apple, c like charlie" etc. She said there was a $250 fee for a consultation (just a consultation not a filing fee) and we'd get an email. The email never came and when I called back and told her I never received an email, she abruptly replied she sent it.

I told her it wasn't in a junk folder and I never received it. I asked her to spell the email she sent it to and she spelt it incorrectly. She was very slow/ The elevator doesn't go all the way up. You need to be literate and have some level of common sense to do the job. The attitude made it that much worse. Then I was contacted by Margaret, the CPA.

Initially she wasn't providing any information I needed for the consultation then finally started being more helpful. We emailed back and forth, then she just stopped replying when I wanted to her actually file my taxes. Never got the consultation money back or heard from them. Stay clear- shady place

Love J Chester & Associates. Quality service with a smile. They have been doing our books for almost 20 years.

J Chester & Associates are top notch. I am the office manager (Rhonda) here at Daryl Howard Master Electrician and through thick and thin they are always there for us when we need help, and don't know we would have faired keeping up with all the Covid information. The emails we got from J Chester's made a lot of it make more sense. I cant recommend them enough.

A true partner in the financial health of my company. Thank you JCA for the time you spend advising and assisting us to navigate regulations and financial issues.

Me and my wife are dream clients, everything is put into a spreadsheet, and all ACPA has to do is put the numbers in their place on the forms. We were paying more than $600 every year for this service and we received a email last week, that they are no longer going to file our returns. I don't understand how a business throws away dream clients that that take about 20 minutes to do everything, after I have done all of the work.

We have used J Chester & Associates for many years. He and his staff are always helpful, efficient and timely with reports, returns and so on. They are top quality.

Jon has done our taxes for many years now. Since my relocation they have been done remotely. Always quickly and professionally. We will continue to use Jon and his firm!

These guys are awesome. I came to them with an extremely complex situation that needs unraveled and fixed and they have tackled it amazingly. We still have a long ways to go, but I'm excited about my CPA for the first time in my entrepreneurial life. I have had 3 prior CPAs ghost me and another do such poor work I had to have 4 years of corp returns re-done. Jon is extremely smart, he and his team is extremely responsive and the work quality has been amazing. I'm already referring them to my network.

We have had our taxes completed with Sterling Bookkeeping and now Jon Chester and Associates for over 10 years and have always been very pleased with their service. All teams members are very personable, professional, and responsive. Their tax preparation processes are well defined and the platform tools are easy work with. Jon keeps up with the latest tax laws and benefits and keeps his client informed through regular email updates. I appreciate their thoroughness and kindness over the years and highly recommend them.