This website represents our DE accounting company. We currently accept cash and checks ONLY. Ralph V. Estep E.A, P.A. Public Accountants is a complete service Delaware accounting company specializing in tax preparation and/corporation formation. Unlike other smaller companies who specialize in only personal tax work or some tiny businesses, we provide a company with over forty years of knowledge and accept a much wider range of customers.
Reviews (2)
Heather C.
Apr 09, 2021
Worst experience with any service provider I've ever worked with. If I could take out a billboard to warn people, I would. Had my 2017 taxes done with them and received a letter from the state almost 3 years later that they were done incorrectly and we owed money. Upon contacting the state, I was told the mistake was related to standard deduction vs. itemizing but that their policy had been in effect for many years.
In other words, no seasoned accountant would have erred like that. Upon calling the Estep office, I was asked to physically bring in the letter, which I did. I had to call back (as they didn't return my call in the time that I requested) where I was told that they would cut a check for the minimal interest due but nothing else. I had already stopped going to them for their EXORBITANT charges (over $700 for two very basic returns) and when I requested a refund of some or all of the charge for one of the returns, (given it was done incorrectly), I was told "Well, we got you a refund that year.".
But that was MY money being refunded, you just did what you were asked to do, and WRONG! I was spoken to condescendingly at first by Mrs. Estep, the accountant, and then very rudely by Mr. Estep in a subsequent conversation. I couldn't have been more upset, disappointed, or angry in my dealings with them. They could care less about me as I was a former client. Oh, and Googling Mr. Estep later proved to be very enlightening.make sure you do so before even considering doing business with them!
In other words, no seasoned accountant would have erred like that. Upon calling the Estep office, I was asked to physically bring in the letter, which I did. I had to call back (as they didn't return my call in the time that I requested) where I was told that they would cut a check for the minimal interest due but nothing else. I had already stopped going to them for their EXORBITANT charges (over $700 for two very basic returns) and when I requested a refund of some or all of the charge for one of the returns, (given it was done incorrectly), I was told "Well, we got you a refund that year.".
But that was MY money being refunded, you just did what you were asked to do, and WRONG! I was spoken to condescendingly at first by Mrs. Estep, the accountant, and then very rudely by Mr. Estep in a subsequent conversation. I couldn't have been more upset, disappointed, or angry in my dealings with them. They could care less about me as I was a former client. Oh, and Googling Mr. Estep later proved to be very enlightening.make sure you do so before even considering doing business with them!
Ginger B.
Apr 13, 2016
This accountant firm is horrible. After the first year we used them we should have totally learned our lesson but procrastinated too far into April and had no choice. Last year they actually filed with the wrong social security numbers--totally unacceptable. This year, after meeting with him then getting a phone call that we needed to come in and sign everything, we showed up and they couldn't even find our returns!
We were forced to wait in their nasty office that smells like an old disgusting ashtray. Finally they found our paperwork and it turns out they weren't even completed yet--after we had been told they were and drove over 45 minutes to come in and sign. After two major fails, we will definite be looking for a new accountant in 2017.
We were forced to wait in their nasty office that smells like an old disgusting ashtray. Finally they found our paperwork and it turns out they weren't even completed yet--after we had been told they were and drove over 45 minutes to come in and sign. After two major fails, we will definite be looking for a new accountant in 2017.
